Privacy Policy

We (referred to as 'We', 'Us' or 'Our') are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Gaingate website (the 'Website').
We are committed to upholding the following principles:

To ensure transparency about how we collect and process your personal information:

We want you to be able to make informed choices about the use and processing of Personal Data. That is why we created this website. To achieve this, we apply various methods and procedures to provide relevant information about how Personal Data is used. If we believe you need specific details, we will share them at the appropriate time. We are happy to answer any questions and will offer any clarifications permitted by law. You can reach us by email at: info@prestige-flowbitnex.com

Personal Data will be used solely for the purposes outlined in this Policy.

Personal Data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the "Services"), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with regulatory or legal obligations, and carrying out administrative and business activities to enable the delivery and use of the Services. We also process Personal Data to better understand your preferences and needs.

To use essential tools to safeguard your rights in relation to Personal Data:

Processing is necessary to pursue the legitimate interests of the Company or those of a third party.

Protect your personal data:

While we cannot guarantee the absolute security of your Personal Data, we do guarantee that we will continue to apply a range of methods and techniques to keep your Personal Data protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy explains the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, and protect it. It concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including through a combination of additional information we hold or can access. The Policy defines “processing” as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of such data. Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly seek or collect information from individuals younger than 18 years old, nor do we knowingly allow such individuals to use our services. If we become aware that we have collected information about a child, we will delete it as quickly as possible.

2. What personal data do we hold about you?

When you access our Services and channels or visit our website, we collect Personal Data. We may request your Personal Data in certain circumstances. We also collect Personal Data by analysing how our Services and channels are used, or by receiving information from our third-party partners.

3. No requirement to disclose personal information to the company and potential consequences.

You are not required to provide Us with any Personal Data. However, in some circumstances, choosing not to share Personal Data may prevent Us from delivering the Services or may restrict users' access to the website.

4. What types of Personal Data can we collect? When you visit our website, we will collect the following personal information:

This includes details about your online activity log and traffic data (such as IP address, date and time of access), the language you use, software crash reports, the type of browser used, as well as information about the device you use. The information We collect in this context is non-personal and cannot reasonably be used to identify you. Personal Data We receive from you: any personal data you choose to provide to Us, at your sole discretion, when you connect with a third-party online trading platform through Us. Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.

5. The Legal Basis and Grounds for the Processing of Personal Data

Your Personal Data is processed by the Company for the purposes described in this section and in accordance with the applicable legal basis.
Without a legal basis, the Company cannot process your Personal Data. The legal grounds on which the Company may rely to process your Personal Data are:

  • You have provided your consent to the processing of your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform
  • The Company or third parties may need to process data to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
  • Processing must comply with a legal obligation.

Contact us via email for more details on the processing we carry out to safeguard our legitimate interests.
Below is a list of purposes and legal bases on which we may use the information you provide to us. Personal Data.

Scope Legal Basis

1. To share your personal information with third parties at your request to access digital trading.
If you request this, we may collect Personal Data from you to share with third-party companies

You have consented to the processing of your Personal Data for one or more purposes.

2. To respond to your requests, questions, or concerns
We process Personal Data to help us answer any questions you may have about the Services.

Processing is necessary to pursue the legitimate interests of the Company or those of a third party.

3. To comply with any legal, administrative, or judicial obligation, Personal Data is processed to satisfy applicable legal requirements.

Processing is necessary to ensure compliance with legal obligations.

4. To enhance Our Services
We may use Personal Data to enhance Our Services. This includes, among other things, crash and malfunction reports that we collect in connection with the Services.

Processing is necessary for the legitimate interests of the Company or a third party.

5. To prevent fraud and misuse of Our Services

Processing is necessary for the Company's legitimate interests or those of a third party.

6. To carry out and manage activities that align with the requirements of Our Services
These activities include back-office operations, business development, strategic decision-making, oversight mechanisms, etc.

Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.

7. To conduct analyses, including statistical analyses
To make decisions on various issues, we employ a range of analytical techniques (including statistical methods).

Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.

8. To safeguard our assets, rights, and interests, as well as those of third parties, we have implemented measures to establish and defend legal claims
Personal Data may be processed to protect our rights, interests, and assets, or those of third parties, in compliance with all applicable laws, regulations, and agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the purposes of the Company’s legitimate interests or those of a third party.

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers, such as hosting and storage vendors, as well as providers that process IP address information and analyze user experience.
You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide the Personal Data you supply to us to those third-party trading platforms. Their use of your Personal Data is governed by their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access resources needed to enhance and improve the products and services it offers to its customers.
Where necessary to protect the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors or buyers, or with lenders to the Company or any other company in the group, in connection with a transaction (including the transfer or sale of assets of the Company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

ONLINE TRACKING NOTICE

Third-party services, such as advertising providers on our website or analytics companies, may be used. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing behavior to enhance your user experience, remember your settings, and tailor products and services you may find relevant. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the Website recognize you as a returning user and make it easier to return to the site.

7. Cookies and Third-Party Services

We may use them according to their intended purpose:

Type of cookie Scope Legal Basis
Type of cookie

Cookies are strictly necessary

Cookies are strictly necessary

These cookies are essential to access the features you request and to navigate our website. We use them to deliver the information, products, and services you ask for.
They enable your device to download and stream data. This allows you to move around the site, use its features, and return to pages you visited earlier.

Cookies collect personal data, such as your username and last login date, to confirm that you are logged in to the site. They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality Cookies

Scope

Cookies enable us to recognize you whenever you visit our site and to store your settings and preferences.

Additional information

They persist until their expiration date and remain stored even after the browser is closed.

Type of cookie

Cookies for performance

Scope

Cookies are used to collect statistical data on the site's performance and to help improve it. They also enable us to perform analysis on our website.

Additional information

Cookies store anonymous data that is not linked to any identified or identifiable natural person. Some cookies are deleted when you close your browser. Others may remain valid indefinitely.

Cookies are blocked or have been removed
To block or delete cookies, adjust your browser settings. The links below provide guidance for several of the most popular browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari
However, please note that some or all Website functions and features may not work as expected if this occurs.


ONLINE TRACKING NOTICE This service does not currently respond to Do Not Track signals.
8. Retention of Your Personal Data

The Company will retain your Personal Data for as long as necessary to fulfil the purposes of processing described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders. We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We routinely review the Personal Data we hold to ensure it remains necessary and is not retained longer than required.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries (i.e., to a third country—one other than the country in which you reside), to international organizations, or to other jurisdictions. The Company takes all necessary measures to safeguard the Personal Data you provide and ensures that data subjects can assert their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).

  • Transfer to a third country or international organisation for which the European Commission has decided that Personal Data transferred to it is afforded an adequate level of protection in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the 'GDPR')
  • The transfer is made pursuant to a legally binding and enforceable instrument between public authorities or bodies, in accordance with Article 46(2)(a).
  • The transfer was carried out in accordance with the standard data protection clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. The European Commission’s clauses can be accessed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures it uses to protect your Personal Data when transferred to third countries or international organisations. To request this information, please email info@prestige-flowbitnex.com


10. Protection of Personal Data

We have taken appropriate organisational and technical measures to protect Personal Data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data, including, but not limited to, disclosures resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
In the event of legal requirements or other obligations beyond our control, we may be required to provide your Personal Data to third parties, such as public authorities. We cannot control the level of protection those third parties apply to your Personal Data in such situations.
No method of transferring Personal Data over the internet is completely secure. The Company cannot ensure the security of Personal Data you transmit to Us online.

11. Hyperlinks to third-party websites

This website includes links to third-party websites and applications. These sites and apps are not controlled by the Company. We are not responsible for the collection or processing of Personal Data by those websites or apps. This Policy does not apply to activities carried out on such sites or apps.
When you visit any third-party website or app, we recommend that you read its privacy policy before deciding to access or use it. We also suggest exercising caution before providing any Personal Data to them.

12. Changes to This Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website. For significant updates, we will also try to inform you through appropriate channels and will publish an announcement on our website. Unless stated otherwise, any amendments take effect upon publication of the revised Policy.

13. Your rights regarding your personal data

You have the right to ask us to verify the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data that we do not require. You may also restrict the scope and types of processing of your personal information. If you are a resident of the EEA, please refer to this page:
These rights apply to the information you provide in relation to your Personal Data. You can exercise your rights by sending an email to the address below. Access rights
The Company can verify whether Personal Data about you is being processed. If it is, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically if you request it.
The right of access must not conflict with the rights and freedoms of others. If your request would adversely affect another person’s rights and freedoms, the Company may refuse to comply or limit its ability to do so. Right to rectification
The Company will rectify inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be completed, taking into account the purpose of processing. Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds relating to your particular situation, to processing based on legitimate interests pursued by us or a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with the Company’s legal obligation. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing. Where processing is restricted, Personal Data may only be stored with your consent, for the establishment, exercise or defence of legal claims, to protect the rights of another natural person, or for reasons of important public interest of the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not adversely affect the rights and freedoms of others.
Right to object
You may object at any time to the processing of Personal Data concerning you that is based on the Company’s or a third party’s legitimate interests, including profiling based on those interests. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms, or for the establishment, exercise, or defence of legal claims.
Direct marketing
You have the right at any time to object to the processing of your Personal Data for direct marketing.
Right to withdraw consent
You may withdraw your consent for our processing of your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union.
European Union and Member State laws may restrict your rights concerning Personal Data as described in this section 13. We will provide information in response to your requests made under section 13 of this agreement within one month of receipt. This period may be extended by up to two months where necessary, taking into account the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and its reasons.
Unless otherwise provided in section 13, information provided pursuant to your rights under section 13 will be supplied free of charge. If a request is manifestly unfounded or excessive, particularly due to its repetitive nature, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action, or we may refuse to act.
If we have reasonable doubts about the identity of the person making the request, the Company may request additional information.